In times of geopolitical uncertainty, energy crisis and sharp inflation rate fluctuations - while we are still feeling the effects of a global pandemic - new and higher demands are placed on how organizations manage and develop their processes. Based on these challenges and needs, we can now present the results of one of our research projects within SQMA - Swedish Quality Management Academy.
The article "Change-driven process management: exploring a new process paradigm adaptable to societal changes" was recently published and is available open access: https://lnkd.in/dnaHbcVj
This research, published in Business Process Management Journalis based on a study carried out in close collaboration with SIQ's members in business and the public sector. The study also included participants from Sweden, France and Germany and represented industries such as automotive, energy, medical technology, healthcare, telecom and social services.
It is thanks to valuable collaboration that made this study possible and it is also gratifying to see that new insights are already being used in several organizations. The results provide decision support in the development of a more trust-based process management where both innovation and change-driven process management provide additional power in that work.
"Together with my co-authors - Peter Cronemyr at Linköping University and Lars Wemme, former project manager at SIQ - we are grateful for the valuable collaboration that made this study possible and it is also gratifying to see that new insights are already being put to use in several organizations", says Anders Fundin, Research Leader at SIQ.
The result provides decision support in the development of a more change-driven process management where both trust-based and innovation-driven process management provide additional power in that work.