Topics for the day are:

09.00 - 09.45 Is it possible to feel good at work while meeting the skills requirements of the future? How can workplaces promote both well-being and development - while securing the skills of the future? How can strategy, leadership and health interact to create sustainable and attractive organizations?

In an era where the world of work is changing at a rapid pace, high demands are placed on both individuals and organizations. At the same time, there is a growing realization that good job health and strategic skills management are crucial to achieving sustainable success. According to SIQ's and SQMA's latest Delphi study, skills supply is one of the most critical challenges for Swedish organizations - both in the short and long term. At the same time, SKI's national survey shows that a healthy balance between performance and recovery is crucial to attracting and retaining talent. As AI and digitization reshape the world of work, technological development is not enough - it requires strategic leadership that also puts people at the center. Welcome to a seminar where we explore how wellbeing and skills development can go hand in hand - for a sustainable, attractive and competitive working life.

Participants:
Kajsa Nyman, Head of Education, SIQ (moderator)

Isabel Simon, Business Developer, Swedish Quality Index (SKI)

Anders Fundin, Research Director and Professor, SIQ University

10.00 - 10.45 Is it possible to perform at your best and feel good - for real? Can we build work cultures where peak performance is not at the expense of health? What does it take to build a sustainable performance culture - with both people and results in focus? Can we find inspiration and knowledge from elite sport's view on recovery, balance and trust for what is required?

In a world where fast deliveries and high demands are the norm, the question is increasingly relevant: how do we build a culture where high performance does not come at the expense of people's health? New research shows that sustainable results are created in organizations that focus as much on recovery and psychological safety as on goals and efficiency. By developing team dynamics, leadership and conditions for recovery, we can unlock potential without burning out either people or ideas. The world of elite sport can show the way - where recovery, team chemistry and mental sustainability are as central as physical training and tactics. Successful sports stars know that long-term results require balance, clear goals and leadership that builds confidence and trust. The same principles are now starting to take hold in the workplace. Welcome to a seminar where we take inspiration from elite sport and put the spotlight on what sustainable performance culture can actually look like - in practice.

Participants:
Kajsa Nyman, Head of Education, SIQ (moderator)

Johan Olsson, former elite cross-country skier, Project Manager, Swedish Quality Index (SKI)

Ann Eberhardsson, Quality engineer and behavioral scientist, SIQ

11.00 - 11.45 Sustainability and customer satisfaction. Can sustainability pay off - at the bottom line? Can sustainability and profitability go hand in hand? New research shows how customers' perceptions of companies' sustainability efforts affect both satisfaction and performance. How can values, experiences and economics be woven together in the business model of the future?

In a world of uncertainty, increasing customer demands and global instability, companies are faced with a dual responsibility: to act sustainably while delivering financial results. But what happens when these goals are no longer in opposition but in symbiosis? New Swedish research shows that customers' perception of companies' sustainability performance affects their satisfaction and that this satisfaction in turn is a crucial link to the company's profitability (here measured in return on equity, ROE). It is no longer a question of choosing between values and profit, but of understanding how sustainability, customer experience and economy are linked. Welcome to a seminar where we present new research on how perceived sustainability creates business value. We will present exciting results and discuss how companies can navigate away from "greenwashing" towards real value creation - for customers, employees, owners and society at large.

Participants:
Jacob Hallencreutz, Associate Professor, Uppsala University

Love Westin, Head of Analysis, Swedish Quality Index (SKI)

13.00 - 13.45 AI - one year on - has anything happened? AI has rushed into the debate - but has it left its mark on reality? After a year of visions, fears and promises, we ask ourselves the question: How much has actually changed in the everyday lives of businesses, employees and customers?

A year ago, AI exploded into the public debate. The visions were big, the fears many - but what has actually happened since then? Has AI made a real difference in our businesses? And how has it affected customers, employees and other stakeholders? Over the past year, we have gathered extensive knowledge about the impact of AI - including through the Chatbot Index, the AI in the World of Work 2024 report, and AI-related questions in all our industry and occupational health surveys. This gives us a unique opportunity to not only talk about AI as a phenomenon, but to show how it is actually perceived, used and influenced - in practice. In the seminar, we will discuss both from the inside and the outside: How has AI taken place in business processes, and is it noticeable for customers and employees? Welcome to a conversation where hype meets reality - with insights, examples and future thoughts.

Participants:

Johan Parmler, CEO, Swedish Quality Index (SKI)

Calle Walmstedt, Project Manager, Swedish Quality Index (SKI)

14.00 - 14.45 Resilient Energy Systems The emerging threats to Sweden's energy security - what are we missing? Sweden's energy security is under threat - but not only from outside. Short-term decisions, weak climate policies and a lack of long-term thinking risk undermining the transition. How can we understand the energy risks of the future and what we need to act on now?

Welcome to a highly topical seminar on the energy systems of the future - where the threats do not primarily come from outside, but from ourselves. Simon Önnered, PhD student in resilient energy systems, will present the latest research from the RESILIENT competence center, where over 40 actors collaborate with support from the Swedish Energy Agency. The aim: to strengthen the transition to an energy system with high reliability, low environmental impact and efficient resource utilization. Research indicates that Sweden's greatest threats to energy security do not necessarily lie outside the country's borders - but rather in short-term political perspectives, inadequate climate policy and a limited understanding of future challenges. During the seminar, we will discuss how Swedish energy policy can become more anticipatory and robust. How do we create an energy system that can both withstand stresses and deliver what we actually need - for society, people and climate?

Participants:

Simon Önnered, PhD student in resilient energy systems, Mälardalen University

Anders Fundin, Research Director and Professor, SIQ University

Jacob Hallencreutz, Chairman and CEO, Swedish Quality Index (SKI) / EPSI Rating

Link to the Almedalen program