A strong quality culture means that leaders and employees have a good ability to act and make informed decisions in everyday situations. By measuring the behaviours that occur most often and the behaviours we prefer, we as an organization can take steps in the right direction and develop the quality culture. The measurement also provides leaders and employees with a common language on how values relate to our behaviors.
The foundation for a sustainable business is based on the culture and leadership of an organization. Research shows that employees with good conditions for performing and developing their work tasks feel better and create greater value for customers and stakeholders. Strengthening the quality culture creates a better ability to act and make wise decisions in everyday situations. It is an ability that is becoming increasingly essential with the accelerating pace of change we are experiencing in our environment.
SIQ The Quality Culture Index allows you to visualize the current quality culture in your organisation in order to understand what needs to be done to strengthen it.
All values are expressed through our behaviors in our activities. Some behaviors support while other behaviors hinder a culture of quality.
SIQ The Quality Culture Index gives managers and employees a common language on how values relate to our behaviors. By measuring the behaviours that are most common and the behaviours we prefer, we as an organization can take steps in the right direction and develop a quality culture.
All managers and staff in your selected activities participate in a survey conducted via a web link.
Each employee answers the questions anonymously:
The measurement of your business is compiled in a detailed report. This shows which values and behaviors need to be given the most priority. SIQ presents the various parts of the report in a digital feedback meeting or on site at your location, where we reflect together on the next step. We can also help with advice or be a sounding board in any area you need to improve.
SIQ in collaboration with SKI, the Swedish Quality Index, has developed the measurement tool based on research. A measurement includes an overall report for the business/workplace in question. If you want an analysis report broken down into several units or workplaces, we are happy to help at a small cost.
The cost of the survey depends on the size of the business. Please contact us for current prices.
Most of SIQ's member organizations can, to varying degrees, use the Quality Culture Index free of charge. Read more about membership and what is included.